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Support
Getting Started
Getting started is easy. Make sure to download the app on two iOS devices and have them on the same WiFi network. When opening the app for the first time, you will be asked to give permission for access to various functions:
- Find devices on your local network.
- Use Bluetooth to connect to other devices.
- Access and store photos in your photo library.
- Access the camera.
Tap "Allow" for each of these items, they are necessary for the app to function. The app can have one of two roles: Remote Control or Camera. When you start the app, you will be asked to choose which role that device will take. You will always need one Remote Control and (at least) one Camera device. You can switch role any time with the "Switch Role" button.
- Tip: use the device with the bests cameras as Camera for the best quality photos.
That's it!
Frequently Asked Questions
Which devices are supported? +
Any iOS device with an iOS version of 17.0 or higher can run Double Vision. Ideal if you want to use an older phone to keep an eye on things!
Why don't I see my photo in the Photo app? +
Double Vision stores photos and videos on the remote camera device. If you sync your photos with iCloud, they will appear on all your devices as soon as iCloud has synchronised.
The preview is frozen or blurry. What do I do? +
You can still takes photos, the Bluetooth connection will process all commands and let you know that it worked. If the preview is blurry or freezes, you might be in an area where the WiFi signal isn't strong enough to carry the full video signal. Pro tip: if you are serious about taking photos anywhere, try a mobile WiFi (MiFi) hotspot.
I have more than one phone that I can use as a camera. On the remote control I see multiple Camera devices with the same name. Which one should I choose? +
Unfortunately this will take a trial and error for now. This is a known issue and will definitely be resolved in an upcoming version.